utaraSU
BackPilot

utaraSU CRM & Chatbot

AI-assisted WhatsApp support trained around local conversational context.

Problem addressed

Customer questions repeat and often go unanswered outside operating hours.

Who it is for

Small businesses, retailers, sales teams, and customer-service teams.

Pilot capabilities

  • Automated WhatsApp responses
  • Business knowledge base
  • Adaptation to local conversational context

Status

Pilot. The final scope is defined with each pilot organisation.

Next step

Bring one workflow and one outcome worth testing. Our team will help define the pilot boundary.

Have one problem worth testing?

Tell us which workflow slows your team down most. We can start there.

Contact the team